Site Assistance

Please contact support@rt.cri.uchicago.edu for assistance with requests that cannot be submitted through the web site.

Requesting Access to Kenwood Resources

Eligibility

  • All members of the University of Chicago Biological Sciences Division (BSD) and Medical Center are eligible for access.
  • Anyone not a member of the BSD, including members from outside institutions, may be eligible for a collaborator account.
  • All collaborators must have a BSD faculty collaborator letter of sponsorship. The faculty sponsor will need to request for a BSD Collaborator Account.

Requesting Access

  • PI/Lab Managers are required to request group access to resources for their members. Please send the following information for each member to support@rt.cri.uchicago.edu
    • Lab Name
    • User’s Full Name (First Name, Last Name)
    • BSD E-mail Address
    • Phone Number
  • PIs/Lab Managers who require a Lab Share created should contact CRI Support at support@rt.cri.uchicago.edu
  • Faculty sponsors will need to request for a BSD Collaborator Account for non BSD members, by sending an email to support@rt.cri.uchicago.edu and providing;
    • Sponsor’s Name, Faculty and contact
    • Collaborator’s Full Name (First Name and Last Name)
    • Collaborator’s Phone Number and E-mail address
  • Please notify CRI Support at support@rt.cri.uchicago.edu or call 773-834-8475 if a member no longer requires access to CRI resources in a timely fashion.

Please note that you must have a BSD email address to request access. If you do not know your BSD email, call the CBIS service desk at 773-702-3456. If you are not a member of the BSD, please contact us.

Accounts are normally issued within two business days after we receive all necessary information. If you need to change your BSD ID password, you can change it at https://mail.bsd.uchicago.edu/changemypassword2. Should you have any problems with your access, please contact our support desk at 773-834-8475.